Seth Godin slapped me in the face saying, “We ALL work on commission these days.” He was referring to a recently laid off columnist... 

I’ve been working with a couple of clients on employee assessment and sales department structure lately. It is fascinating to me... 

Watched the Grammy’s on TV the other night with approximately 50 people I’ve never met. What’s the trick? I had my BlackBerry... 

One of the big areas of concern in TV stations is the structure of the Sales Department.  Should AEs be working with every type of... 

Wow, NBC is getting bashed left and right these days. I read a radio industry blog today making it sound like the worst job on earth... 

LinkedIn is more than just a place to post your work history. If can be used to help grow your business and make you more valuable... 

Have you ever asked yourself, “What do I expect as a customer?” I think we expect friendly interactions, our problems solved, accuracy... 

My most FAQs pertain to Social Media. “How can I use it for business? Why should I care about someone standing in a line at Starbuck’s?... 

Tired of reading all about New Year’s resolutions? I know I am! I don’t do them – never have, never will. Do I set goals? Sure... 

My friend and former colleague Sam Rosenwasser sent me a fascinating article today I need to share with you. NPR has over 1.3mil Twitter...